Photo by Vlad Savov / The Verge

Sometimes when technology bugs out, I like a good and heavy analysis on why something didn’t work as intended. Mishaal Rahman, former editor in chief at XDA Developers, wrote an excellent explainer on why a 911 call on a Google Pixel 3 with Microsoft Teams failed during a real emergency — aptly titled: “How a bug in Android and Microsoft Teams could have caused this user’s 911 call to fail.”

Rahman’s story explains the recent situation of a Pixel 3 user frantically trying to call 911 but attempts kept freezing the phone.

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