Apple says it has identified an issue where the “unlock with Apple Watch” feature might not work with its new iPhone 13 devices. A new note on its support page describes the problem:
You might see “Unable to Communicate with Apple Watch” if you try to unlock your iPhone while wearing a face mask, or you might not be able to set up Unlock with Apple Watch.
On Friday, users on the r/AppleWatch Reddit board began reporting that they were seeing this problem, and some said they were able to use the Watch unlock feature with other iPhone models, including the iPhone 11 Max.
Apple introduced the ability to unlock an iPhone that uses Face ID with a paired Apple Watch earlier this year with the release of iOS 14.5. It comes in handy during a…