Illustration by Alex Castro / The Verge

Shortly after Google rolled out the Android 12 update in October, users started noticing that they’re unable to use any of the apps in the Amazon Appstore, as reported by 9to5Google. Reports of the issue cropped up on the Amazon forum over a month ago, and there’s no timeline for a possible fix (via Liliputing).

“We are aware and working to resolve an issue impacting app performance and launches for the small number of Amazon Appstore users that have upgraded to Android 12 on their mobile devices,” Amazon spokesperson Troy Edwards told The Verge. “This issue does not impact Amazon Fire Tablets or Fire TV devices.”

One user, Lovingboth, describes their experience with the issue in the thread on Amazon’s forum:

My rain radar app from the…

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